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时间:2021-09-10 02:44 来源: Essay代写

摘要:本文是英国assignment代写范文,主要内容是探讨如何提高物流公司运营效率和客户服务的相关提议和理论。......

如今,“物流”一词已成为与正常生活相关的必要词汇.。许多物流业务发展迅速。在这份报告中,介绍了物流公司,收购一个企业物流业务来弥补当前新业务。毫无疑问,作为一个新的业务建立的困难将出来。该报告的目的是分析物流面临的问题,什么样的困难需要克服。本报告的目的是帮助最初的业务发展更快,改善的缺点。此外,该报告将分析业务范围。

 

TABLE OF CONTENTS

 

TITLE PAGE .............................................................................. 1

 

1.0 INTRODUCTION ...............................................................................3

 

2.0 Overview .............................................................................3

 

2.1 Essential features .............................................................................

 

2.2 Main type of information systems ............................................................................

 

2.3............................................................................

 

3.0 RECOMMONDATIONS ...........................................................................

 

3.1 INFORMATION SYSTEMS AND TECHNOLOGY ............................

 

3.1.1 INVENTORY MANAGEMENT SYSTEM ..........................

 

3.1.2 THIRD-PARTY LOGISTICS

 

3.1.3 CUSTMOER-ORIENTED LOGISTICS

 

3.1.4 DRIVERS MONITORING SYSTEM...........................

 

3.2 SCHEDULE OF INPLEMENTATION ................................................................9

 

4.0 CONCLUSION …………………………………………………….

 

5.0 REFERENCES ..............................................................................9

 

Case Study: Improving operational effectiveness and customer service at Gant Logistics

 

1.0 Introduction 简介

 

Nowadays, the term of “logistics” has become a necessary word relate to the normal life. Many logistics business has developed rapidly. In this report, the Gant Logistic is the company which is buyout a business logistics business to make up of the current new business. There is no doubt as a new business establish as the difficulties will come out. The purpose of the report is to analyse what kind of problem that Gant Logistics faced up, what kind difficulties need to be overcome. The aim of this report is help the initial business become developed faster and improved the disadvantages. Furthermore, the report will analyse the scope of the business.

 

Overview of logistics information systems and technologies.

2.1Essential features

 

Logistics management is very important for achieve an efficient and customer-oriented logistics service of a logistics company. It is a part of supply chain, it plans, implement and controls the efficient, effective forward and reverse flow and storage of goods, services, materials and any information between the point of origin and the point of consumption in order to meet customer requirements. It contains materials management, cannel management, and distribution and supply-chain management.

 

Logistics automation is another feature of an efficient and customer-oriented logistics service. It is the application of computer software, to improve the efficiency of logistics operations. The industrial machinery can easily identify products by transmitted through radio frequency and is usually used in RFID tags, sometimes by bar code. The supply chain management system enables the business to meet the demands of their customer more effectively and efficiently. It can helps companies to process orders much more quickly and effectively to ensure customer needs are addressed quickly. It is also provide company lowers cost, improved collaboration, give cycle times, response to conflict.

 

The Customer Relationship Management is very important to maintain customer-oriented logistics service because is support the effective management of customer relationships and lifecycle, from initial lead right through to after sales activity. Microsoft Dynamics CRM is good to use in Gant Logistics Ltd. Because it turning Microsoft Outlook into a single center that can organize customers data, offering familiarity, functionality and flexibility in management of communications. It helps company increase efficient of customer service.

 

Using Enterprise Resource Planning systems is another essential feature of an efficient and customer-oriented logistics service. It integration across all business process, make business more efficient, faster and less error, enhanced productivity, increase overall performance and quality reports and performance analysis, it also integrate with supplier and customer systems enhance full visibility and efficiency across the business supply chain. Allow customers to track their parcels, delivery fast, customer service and delivery couriers attitude are also the essential features of an efficient and customer-oriented logistic service. Modeling and management of decision making, tracking and tracing are include in the information system, which is very important as well. It gives essential data and consolation in each step of the interaction among logistics services and the target station. A well-developed transportation system is also the essential features of an efficient logistics services. Without a good transportation system, logistics could not bring its advantages and will decrease the efficient and customers. It also will cost a lot to the company.

 

2.2 Main types of information systems

 

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